Five phases from diagnosis to self-sustaining improvement
OBX is our Lean-based system: one Lean foundation (flow and value) and two pillars. Operational Excellence delivers value now, and Business Excellence sustains it. We implement alongside your teams, supported by data dashboards, process automation and digital tools.
Days 1–14
Deep Diagnosis
Walk the process, set the baseline, and co-sign the 3–5 KPIs the engagement will be judged on.
By Day 30
Pilot
Prove the approach in one area, with data dashboards that make performance visible every day.
After the pilot
Scale and build capability
Roll the approach out across the organisation while we train and certify your internal coaches on live projects.
Day 180
Sustained Excellence
Daily routines hold the gains, your own team leads improvement, and we score the agreed KPIs on your data.
One foundation, two pillars
Operational Excellence delivers value now. Business Excellence sustains it for years. Both rest on Lean: flow and value.
The outcome
Self-sustaining results
Operational Excellence
Delivers value now
- 14-day Deep Diagnosis
- Pilot within 30 days
- Roll-out at scale
Business Excellence
Sustains it for years
- Internal coaches certified
- Daily routines that hold gains
- KPIs scored on your data
The foundation
Lean: flow and value
Our Results Pledge
By Day 14 we agree 3–5 KPIs, the baseline and the targets with you. At Day 180 we score them on your own data. 30% of our fee is released only in proportion to the results.
During the 14-day Deep Diagnosis we agree 3–5 KPIs with you, together with the baseline and the targets. You co-sign them before the engagement moves on.
At Day 180 we score each KPI against the agreed baseline and target, using your own data.
30% of our fee is at risk. It is released only in proportion to the results achieved against the targets you co-signed.
Two hours. No charge. No obligation.
Book a free diagnostic and leave knowing your highest-impact opportunities.
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